service Archives - Tchibo Coffee

A Day in the Life of… a Tchibo Field Service Engineer

20th December 2018

At Tchibo Coffee Service we are well known for our exceptional level of service. We have a team of 30 field-based engineers throughout the UK who are available should you encounter a fault in your machine. Our engineers are extremely responsive, and endeavour to be with you within 8 working hours for the most urgent … Continued

A Day in the Life of… a Tchibo National Coffee Trainer

12th November 2018

By Tchibo Coffee Service

At Tchibo Coffee Service we pride ourselves on our excellent coffee knowledge. That’s why we have a team of Coffee Trainers who are dedicated to passing on their expertise to our customers. This means that your teams know how to prepare coffees to the highest quality and how to look after your coffee machine to … Continued

A Day in the Life of… a Tchibo National Account Manager

6th November 2018

By Tchibo Coffee Service

Here at Tchibo Coffee Service we have approximately ten National Account Managers (NAMs), based nationwide who manage relationships between our business and yours. NAMs look after large organisations in the hotel, leisure, education and contract catering sectors. In this blog, we’ll go through what it’s like being a NAM by experiencing one day in their … Continued

How to maximise the life of your office coffee machine

1st November 2018

By Tchibo Coffee Service

Has the taste of your coffee changed? Do you find that your office coffee machine isn’t making those great quality drinks you know and love? After sitting down with our technical experts, we’ve compiled some handy information about how to maximise the life of your coffee machine, from regular cleaning advice to general no-no’s. … Continued

A Day in the Life of… a Tchibo Coffee-To-Go National Account Manager

15th October 2018

By Tchibo Coffee Service

Tchibo Coffee Service’s Coffee-to-go (C2G) sector supplies self-serve coffee machines to over 1000 forecourts and convenience stores across the UK. Coffee on the go is more important than ever, as over 80% people drink coffee outside of the home. There is also an increased expectation for high quality coffee so all our self-serve machines are … Continued

A Day in the Life of… a Tchibo Independent Key Account Manager

8th October 2018

By Tchibo Coffee Service

Tchibo Coffee Service provides coffee solutions to hotels, offices and other independent business. We have approximately ten Independent Key Account Managers (KAMs) based all over the UK, who work closely with our customers to help them provide the best possible coffee service to their colleagues and customers. In this blog we are spending the day … Continued

5 ways you can use coffee to improve Social Media marketing for your hotel

20th September 2018

By Tchibo Coffee Service

A whopping 83% of UK adults have one or more social media accounts1. This is a vast number of potential customers that businesses could reach while they are casually browsing their social feed. So why is it then that only 60% of businesses are using social media2? To avoid falling behind the curve and to … Continued

Why you should look after the water filter in your coffee machine

13th September 2018

By Tchibo Coffee Service

As coffee lovers, we are used to assessing the quality of our cup; is the taste right? Are the beans fresh? Has the milk been scalded? But one of the most overlooked elements of a cup of coffee is the water. Water content makes up 98% of the components found within a cup of coffee, … Continued

Five simple steps to boost your coffee-to-go sales for petrol forecourts

6th September 2018

By Tchibo Coffee Service

Over 90% of the UK’s petrol forecourts have a store/kiosk selling other goods1. This is direct result of the ‘to-go’ culture we are experiencing in Britain. We need stuff, we need it now, and we don’t have time to stop! The vast majority of forecourts are increasing their offerings in order to capitalise on this … Continued

The Tchibo Level of Service: All the support you need!

26th July 2018

By Tchibo Coffee Service

Coffee is important to you. It’s important to your colleagues and your customers. You’ve got to the point where it’s time to look at a coffee provider for your business, but it can be difficult to know where to start. Here's how Tchibo Coffee Service can provide for your business to keep you well stocked … Continued