Coffee and Coffee Machines for your Hotel

From front of house and in-room services, to coffee machines for conferences, Tchibo Coffee Service has over 28 years’ experience with a proven track record in providing beverage solutions to the hotel industry.

We offer exclusive coffee brands and professional coffee equipment to ensure you can serve the best quality coffee to your guests. Traditional coffee machines, bean to cup coffee machines, bulk brew, filter coffee machines and capsule machines are all available to suit your every need.


  • Our qualified SCA training team will train your baristas to serve consistently great speciality coffees
  • Fresh filter coffee options for small or large serving
  • A choice of coffee for all areas of your hotel business
  • Immediate coffee machine breakdown support
  • Free installation of your hotel’s new coffee machine, with no upfront commitment needed

Our Partners:

  • Hilton Hotels
  • Radisson Edwardian
  • Elite Hotels
  • Hotel Du Vin
  • Handpicked Hotels


Great tasting coffee your guests will love

We can offer whole bean coffee, fresh filter coffee, instant coffee and capsule coffee to your hotel. We are passionate about coffee and how we can help you serve a great cup of coffee for every occasion.

Commercial coffee machines to suit every need

Choose from traditional coffee machines, bean to cup coffee machines and bulk filter coffee machines.
We even have small filter coffee machines and capsule coffee machines for meeting rooms and bedrooms, or coffee machines for conferences you may wish to host at your hotel.

Responsive coffee machine service and customer support

Our dedicated team offer 7-day technical support over the phone. Our expert support staff will try to diagnose and rectify the issue over the phone where possible, but if not we will send a Field Service Engineer out to you. For major faults we aim to be on site within 8 working hours.

guest enjoying piacetto coffee

High-quality coffee that works for your hotel

Coffee is one of the key components of any hotel menu and we understand the quality served represents your hotel. Our Piacetto Espresso brand of coffee is sustainably grown and bears the Rainforest Alliance stamp, to certify environmentally and socially ethical coffee-growing methods are implemented when producing our coffee. Our coffee experts can arrange a coffee tasting session with you to determine the right coffee profile for your guests and showcase our branded offers that support the presentation and display of each cup. Alternatively, we’re happy to work with you to develop your own branded coffee solution.

What our hotel partners are saying

Tchibo is a good fit for Hilton, as they are able promote their Piacetto Coffee brand in a number of ways across the various needs of the hotel.

Not only is the quality of the products and the range of the offer excellent, but Tchibo also showed the flexibility to adjust to our specific requirements and a real passion to deliver an end result that both parties could be proud of.

Our coffee partnership is going from strength to strength and our profits have increased by 40%.

Paul Michael
General Manager of Hilton’s

Hotel Coffee Machines

Our coffee experts will meet you your hotel to assess your coffee machine needs. We are proud to be the exclusive supplier of Carimali bean to cup and traditional coffee machines in the UK and an official partner of Bravilor Filter Coffer Machines. We also have our own Tchibo branded capsule machines which are ideal for areas of your hotel where guests serve themselves.

Find the right coffee machine for your business

On-hand customer service and coffee machine support

To make sure you can provide the best coffee offer possible, we have over 30 Field Service Engineers nationwide to service and repair all of your coffee machines if required. Our dedicated team are trained in-house and committed to ensuring your catering team and guests are always delighted with the quality of coffee served.

We proactively call you to help monitor your stock and can arrange a next day coffee delivery if orders are received by 5pm Monday-Friday.

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