Modern Slavery and Human Trafficking Statement by Tchibo Coffee International
This statement sets out Tchibo Coffee International Limited’s actions to understand all potential modern slavery risks related in our business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in our business and our supply chains. This statement relates to actions and activities during the financial year 1 April 2020 to 31 March 2021.
As part of the coffee industry, we recognise that we have a responsibility to take a robust approach to slavery and human trafficking.
We are committed to preventing slavery and human trafficking in our corporate activities, and to ensuring that our supply chains are free from slavery and human trafficking.
1. Organisational Structure, our Business and our Supply Chains
1.1 We are primarily a coffee distributor, offering fresh, sustainably-sourced coffees to businesses such as catering, university, hotels and convivence sectors in the UK and Ireland. We employ around 170 employees where half of these are field based who provide regular, face-to-face contact with customers. The remainder are office based that support the everyday function of our business from telesales, marketing, finance, commercial, customer support, HR, production and warehouse. Our customers range from cafés, restaurants, pubs and contract caterers and include both national retail chains and single-outlet independents.
1.2 Our founders first started the business selling coffee to the home consumer back in 1949, over 70 years ago. The business remains owned by the same family. Tchibo Coffee International Limited came to the UK in 1991 where we have grown through different sectors and channels of business. We continue to operate as a standalone entity but with a new platform for further expansion and innovation by operating within a group of like-minded companies consisting of Tchibo, Matthew Algie and Capitol Foods.
1.3 We source coffee to meet the requirements for our blends based upon quality, flavour, seasonality and sustainability. We have worked hard over the years to consolidate our supply chain and develop direct, long-term relationships with suppliers in coffee growing regions, though we buy green (unroasted) coffee through intermediary coffee traders who help facilitate the logistics and administration relating to our purchases. Our pioneering commitment to sustainability certifications complements our commitment to long-term relationships with suppliers. We launched in the UK a triple certified espresso (Fairtrade, Rainforest Alliance and Organic) in 2017, and more than 47% of the coffee we buy holds one or more of these certifications.
1.4 As well as coffee, we offer customers a convenient one stop shop, catering to all their needs. We mainly do this by working with selected third-party suppliers to offer customers a range of machines and “everything but the coffee” via our Espresso Warehouse brand. Our Espresso Warehouse catalogue range includes teas, hot chocolate powders, flavoured syrups, delicious treats and barista kits. Our commitment to sustainability certifications is maintained in these non-coffee products, with many of the relevant supply chains, most notably for our tea and hot chocolate products, holding Fairtrade, Rainforest Alliance or Organic certification.
1.5 The contents of this statement refer solely to steps taken by Tchibo Coffee International Limited, including the Espresso Warehouse business unit.
2. Countries of Operation
We currently operate in the following countries:
2.1 United Kingdom
3. Assessment of Modern Slavery and Human Trafficking Risk in Our Business and Our Supply Chains
3.1 Tchibo holds human rights in the very highest regard and has a zero-tolerance approach to all human rights violations across the business and our supply chains.
3.2 We understand “modern slavery” to be when a person:
- holds another person in slavery or servitude,
- requires another person to perform forced or compulsory labour, or,
- arranges or facilitates the travel of another person with a view to them being exploited (human trafficking).
3.3 The outcomes of our assessment for 2020 are displayed in the below matrix. The results demonstrate few changes in 2020 and confirm that we should concentrate primarily on our coffee, tea and hot chocolate supply chains. “Agency staff in Glasgow” moved into the “low” category because we employed very few individuals on this type of temporary contract in 2020. We will continue to review the risk assessment on at least an annual basis to ensure our actions remain relevant.
Mapping the Risk Profile against Priority