Careers at Tchibo?

The success of Tchibo hasn’t happened by magic, it’s happened because of the enthusiasm and dedication given by all of our employees.

If you want to be part of a growing team of energetic, outgoing and motivated people then a career at Tchibo may be for you.

All roles entail thorough welcome inductions, on-going training and other skill development opportunities.

Tchibo’s work ethic reflects our motto of `stronger together` making it an enjoyable, friendly and inspiring place to work.

Our experienced teams and inspiring managers will offer you the support you need to take your career in new directions. All the while keeping our company moto ‘Stronger together’ at the forefront of our minds. Don’t just take our word for it though, see the positions available and meet some of our employees.

Behind the scenes at Tchibo

Check out why we’re better together

Interested in a career with Tchibo?

Job Title: Field Service Engineer
Basis: Permanent
Location: Yorkshire

Here at Tchibo Coffee we have an excellent new opportunity for a Field Service Engineer to join our team, attending customer sites and servicing our plumbed-in modern coffee machines, mainly supporting Yorkshire and surrounding areas.

Salary:

Competitive salary depending on experience plus one weekend in four stand-by payment with potential for overtime at enhanced rates.

Benefits include a company van (available for personal use), annual holiday starting at 31-days (including bank holidays), an enhanced pension scheme, potential company bonus, uniform, mobile phone, fuel card and Cognito mobile software.

The key responsibility of this position is the installation, maintenance, and repair of our coffee machine equipment. It will also involve preventative maintenance and boiler inspections.

All relevant training will be provided.

  • To carry out the role you will:
  • Prepare your daily allocated jobs, liaising with the Service Coordinator.
  • Carry out repairs according to manufacturer’s specification.


You will also be responsible for:

  • Company vehicle maintenance and cleanliness.
  • Parts management and stock takes.
  • Adhering to the customer rules of attendance.
  • Working to Health and Safety regulations


Skills and experience required:

  • Coffee/beverage machine experience
  • Three phase installation.
  • Electrical or electronic qualification.
  • A flexible approach to working hours.
  • A full driving licence is essential.

Ideally you will have field-based coffee machine experience although we will consider a background in other similar vending machines. This is an excellent opportunity to join Tchibo Coffee at an exciting time of growth and continued success.
Competitive salary plus overtime opportunities and potential company bonus.

 

Job Title: Field Service Engineer
Basis: Permanent
Location: West London

Here at Tchibo Coffee we have an excellent new opportunity for a Field Service Engineer to join our team, attending customer sites and servicing our plumbed-in modern coffee machines, mainly supporting West London and surrounding areas.

Salary:

Competitive salary depending on experience plus one weekend in four stand-by payment with potential for overtime at enhanced rates.

Benefits include a company van (available for personal use), annual holiday starting at 31-days (including bank holidays), an enhanced pension scheme, potential company bonus, uniform, mobile phone, fuel card and Cognito mobile software.

The key responsibility of this position is the installation, maintenance, and repair of our coffee machine equipment. It will also involve preventative maintenance and boiler inspections.

All relevant training will be provided.

  • To carry out the role you will:
  • Prepare your daily allocated jobs, liaising with the Service Coordinator.
  • Carry out repairs according to manufacturer’s specification.


You will also be responsible for:

  • Company vehicle maintenance and cleanliness.
  • Parts management and stock takes.
  • Adhering to the customer rules of attendance.
  • Working to Health and Safety regulations


Skills and experience required:

  • Coffee/beverage machine experience
  • Three phase installation.
  • Electrical or electronic qualification.
  • A flexible approach to working hours.
  • A full driving licence is essential.

Ideally you will have field-based coffee machine experience although we will consider a background in other similar vending machines. This is an excellent opportunity to join Tchibo Coffee at an exciting time of growth and continued success.
Competitive salary plus overtime opportunities and potential company bonus.

 

Job Title: Field Service Engineer
Basis: Permanent
Location: Birmingham

Here at Tchibo Coffee we have an excellent new opportunity for a Field Service Engineer to join our team, attending customer sites and servicing our plumbed-in modern coffee machines, mainly supporting Birmingham and surrounding areas.

Salary:

Competitive salary depending on experience plus one weekend in four stand-by payment with potential for overtime at enhanced rates.

Benefits include a company van (available for personal use), annual holiday starting at 31-days (including bank holidays), an enhanced pension scheme, potential company bonus, uniform, mobile phone, fuel card and Cognito mobile software.

The key responsibility of this position is the installation, maintenance, and repair of our coffee machine equipment. It will also involve preventative maintenance and boiler inspections.

All relevant training will be provided.

  • To carry out the role you will:
  • Prepare your daily allocated jobs, liaising with the Service Coordinator.
  • Carry out repairs according to manufacturer’s specification.


You will also be responsible for:

  • Company vehicle maintenance and cleanliness.
  • Parts management and stock takes.
  • Adhering to the customer rules of attendance.
  • Working to Health and Safety regulations


Skills and experience required:

  • Coffee/beverage machine experience
  • Three phase installation.
  • Electrical or electronic qualification.
  • A flexible approach to working hours.
  • A full driving licence is essential.

Ideally you will have field-based coffee machine experience although we will consider a background in other similar vending machines. This is an excellent opportunity to join Tchibo Coffee at an exciting time of growth and continued success.
Competitive salary plus overtime opportunities and potential company bonus.

 

We are seeking a Prospector to join our energetic and exciting National Business Unit, based at our modern Head Offices here in Epsom.
We are offering a competitive salary plus excellent commission potential.
Tchibo Coffee International has been successfully providing UK businesses with high quality coffee, state of the art coffee machines, and a variety of related products since 1991.

The Role:

  • To actively research, deliver campaigns and prospect new customer appointments for our field based sales team, regarding our excellent range of coffee solutions.
  • You will be part of a friendly and supportive team in an inbound/outbound telesales role where full training will be given to ensure you have everything you need to be successful.

Key duties:

  • Manage call lists on a daily basis
  • Book in quality appointments for the field sales team.
  • Receive and react to inbound calls from campaigns and advertising.
  • Research new business opportunities via the internet
  • Ensure the database is updated daily with all relevant information.
    Skills and experience:
  • A confident and effective communicator at all levels.
  • Target driven with an articulate telephone manner.
  • Time management and organisational skills.
  • Competent with Microsoft Office Suite.
  • Previous telesales and/or customer service experience is essential

Offering a competitive salary plus monthly commission as well as a potential company bonus and good benefits, based at our modern Head Offices here in Epsom, Surrey.
Office hours: 8.00 am to 5.00 pm – Monday to Friday.

Social Media Internship –  Epsom – Paid 

 Here at Tchibo Coffee International we have an exciting opportunity for a Social Media Intern to join our small, friendly, busy digital department. Ideally this role is for nine to twelve months and is a paid internship.
Tchibo is one of the largest coffee roasters in the world. We are celebrating 25 years in the UK and as we continue to grow our coffee solutions business, and early this year we launched a new website.
The successful Intern will be working on a variety of projects which will help us to develop and deliver a social media strategy in order to drive awareness, traffic, engagement and sales.

Qualities required:

  • Excellent English writing skills, with a special flair for short, sharp copy.
  • Passionate about social media, including Facebook, Twitter, LinkedIn and Instagram.
  • Ability to work to deadline.
  • A proactive person with vision and ideas.

The role:

  • Assist with social media strategies, guidelines, best practices and promotional campaigns.
  • Monitor and research competitors to help provide competitive analysis.
  • Monitor all social media content.
  • Work with the team to drive brand awareness and increase website traffic.
  • Work with agency/marketing to create new content and monitor response to optimise strategy.
  • Research LinkedIn and Twitter for suitable client connections.

This is an excellent opportunity to be part of an exciting and energetic company and work on projects that will have a genuine business impact.

This is a full time role, and our office hours are: 8.00am – 5.00pm, Monday to Friday

Job Title: Key Account Manager
Location: East Anglia (In Field)

We are currently seeking a field-based Key Account Manager (East Anglia) to join our dynamic ‘Tchibo Coffee to Go’ Sales Team, and be part of the success-story within our exciting and rapidly expanding ‘coffee-to-go’ sector.

We are offering a competitive salary plus generous commission structure, company car and other great benefits.

The Role:

The focus of this role is to actively look at new business acquisitions whilst also managing and developing existing accounts. We offer a range of cutting edge coffee machines that can provide specialty coffees at the touch of a button to the convenience retail sector. You will be tasked with building existing relationships as well as forming new ones with strategic customers and creating ‘win-win’ business plans.

The Key Account Manager will:

  • Build personal relationships via customer and prospect networks
  • Manage, develop, and retain existing customer accounts
  • Negotiate with decision makers
  • Actively looking at securing new business
  • Ensure all pricing and contractual policies are adhered to
  • Review accounts on a monthly basis and report on planned activity.

Skills and experience required:

  • A successful track record in a field sales related role – ideally with a retail background.
  • Previous experience of selling at owner/Director level
  • Knowledge of the FMCG market, especially In-store beverage and/or foodservice
  • Strong new business development skills
  • Excellent account management experience
  • Presentation and negotiation skills
  • Competent with Microsoft Office Suite

This is an excellent opportunity to join Tchibo Coffee at an exciting time of growth and continued success and progress your career as a Key Account Manager for the East of England.

Job Title: Key Account Manager
Location: North of England

We are currently seeking a field-based Key Account Manager (North of England) to join our dynamic ‘Tchibo Coffee to Go’ Sales Team, and be part of the success-story within our exciting and rapidly expanding ‘coffee-to-go’ sector.

We are offering a competitive salary plus generous commission structure, company car and other great benefits.

The Role:

The focus of this role is to actively look at new business acquisitions whilst also managing and developing existing accounts. We offer a range of cutting edge coffee machines that can provide specialty coffees at the touch of a button to the convenience retail sector. You will be tasked with building existing relationships as well as forming new ones with strategic customers and creating ‘win-win’ business plans.

The Key Account Manager will:

  • Build personal relationships via customer and prospect networks
  • Manage, develop, and retain existing customer accounts
  • Negotiate with decision makers
  • Actively looking at securing new business
  • Ensure all pricing and contractual policies are adhered to
  • Review accounts on a monthly basis and report on planned activity.

Skills and experience required:

  • A successful track record in a field sales related role – ideally with a retail background.
  • Previous experience of selling at owner/Director level
  • Knowledge of the FMCG market, especially In-store beverage and/or foodservice
  • Strong new business development skills
  • Excellent account management experience
  • Presentation and negotiation skills
  • Competent with Microsoft Office Suite

This is an excellent opportunity to join Tchibo Coffee at an exciting time of growth and continued success and progress your career as a Key Account Manager for the East of England.

Job Title: Warehouse Supervisor
Location: Epsom Surrey

Here at Tchibo Coffee International we are looking for a Warehouse Supervisor to join us at our UK Head Office in Epsom. You will report directly to the Warehouse Manager and support with the management of the team of five Warehouse Operatives.

We are offering a competitive salary plus great benefits.

As Warehouse Supervisor you will work within the warehouse helping to ensure it is run efficiently and safely. You will carry out regular duties as part of the team including picking and packing, and also monitor the team performance and provide cover for the Warehouse Manager.

Key Activities:

  • Dealing with incoming coffee machines and related products.
  • Ensuring the forward transit of machines and products are accurately checked and on time.
  • Assist with regular stock checks and monitor products ‘best before’ dates.
  • People management through leading by example and motivating team members.
  • Assist the Asset Manager with regular asset verification checks.
  • Alongside the Warehouse Manager, plan the daily workload and monitor performance.

Skills and Experience:

  • Minimum 2 years of warehouse experience.
  • Team leading/people management skills.
  • Strong organisational and delegation skills.
  • Relevant knowledge of Health & Safety.
  • Computer literate.

Ideally you will have a current Flexi (VNA) fork lift certificate, and any previous exposure to an FMCG warehouse environment is highly beneficial.

Based at our UK Head Office in Epsom, Monday to Friday 9.00am to 6.00pm.

We are offering a competitive salary of plus great company benefits including performance based company bonus (non-guaranteed), holiday starting at 23-days a year plus public holidays and company pension scheme.

Operating in the UK since 1991, we have built a reputation based on fair prices, quality products and unbeatable service. Join us at an exciting time of growth and continued success.

Job Title: Telemarketing Sales Representative
Location: Epsom

Here at Tchibo Coffee International we are looking for a driven Telemarketing Executive to join our friendly sales team based in our modern Head Office here in Epsom. The key function of this role is to book quality appointments for our field sales team, working as part of the energetic, exciting Independent Business Team.

We offer a competitive salary plus generous commission structure commission and a potential company performance bonus.

Tchibo Coffee has been successfully providing UK businesses with high quality coffee, state of the art coffee machines, and a variety of related products since 1991.

The Role: To actively research, deliver campaigns and prospect new customer appointments for our field based sales team, regarding our excellent range of coffee solutions. You will be part of a friendly and supportive team in an inbound/outbound telesales role where full training will be given to ensure you have everything you need to be successful.

Key duties:

  • Manage call lists on a daily basis, utilising our new database.
  • Book in quality appointments for the field sales team.
  • Receive and react to inbound calls from campaigns and advertising.
  • Ensure the database is updated daily with all relevant information.

Skills and experience:

  • A confident and effective communicator at all levels.
  • Target driven with an articulate telephone manner.
  • Time management and organisational skills.
  • Competent with Microsoft Office Suite.
  • Previous telesales and/or customer service experience is essential.

Office hours: 8.00 am to 5.00 pm – Monday to Friday.

Previous experience that maybe beneficial: lead generation, telesales prospecting, call-centre, business development, outbound calls and appointment booking.

Why it’s great to work at Tchibo

Hannah Peterkin

Coffee & Brand Champion Team Leader

“I have worked at Tchibo for nearly four years. In my time I have been developed from a Contracts Administrator to Sales Executive and I am now a National Coffee Trainer.

From my time at Tchibo and especially in my current role, I found a great passion for good coffee, from the growing of the beans to the final cup.

I thrive off my customers getting the best cup of coffee to their customers using the skills and knowledge that I have taught them through my training.”

Naomi Parsons

National Account Manager

“Having worked at Tchibo for 11 years, I have worked in nearly every department in our business and my experiences have been the same; the willingness from Tchibo to support me with my career aspirations and to give me true personal development to allow me to achieve my goals.

If you are willing to work hard for Tchibo, they are definitely willing to work hard for you!”

Paul Talman

Inhouse Recruiter

“I consider myself to be a people person, and as the In House Recruiter I am fortunate that my role involves working closely with various members across all the departments. Every day is different, bringing new situations and challenges that keep me both motivated and enthused.

Tchibo is an exciting and progressive organisation, I am a firm believer in the holistic and engaging approach we adopt towards our employees and this makes the job of recruiting new people a very rewarding one!”

Still not sure what you are looking for?

Call one of our sales advisors on or contact us now.